

A Message From The Owner
Thank you for choosing L.H. Krueger and Son for your home improvement project. I am sure that is
was a major decision as to which contractor you would hire. Obviously I believe you made the right
choice and will be pleased with the results.
If you have had your home re-roofed in the past, you have some idea of what to expect. If you haven’t,
the scope of the project can come as a bit of a shock, as it is a major undertaking.
Here is what you can expect.
From contract sign-up to start-date you will receive a phone call every couple of weeks to keep you
informed of the schedule. Weather delays are our largest variable. Keeping your home and
possessions dry is of utmost importance. We will not take unnecessary risks.
We will notify you the week prior to your start-date as to exactly when we will arrive. Again, weather
delays are our largest variable.
The crew will arrive first and the crew chief will ring your doorbell and introduce himself to you. Please
express any last minute concerns to him directly, or you can always call our office. You will find that
we are very customer friendly. We want you to be comfortable with our company.
Work will commence and the dumpster will arrive next. We like to have the crew chief on site to
ensure proper dumpster placement. Roof removal continues. Generally, by mid-morning the new
shingles arrive. Work will now continue to completion. Each evening the site will be secured, debris
cleaned up, tools stacked neatly, driveway swept and so forth. On the average tear-off we will remove
over 20,000 nails from your roof. We intend to account for each and every one.
After all debris is in the dumpster we will arrange to have it removed as quickly as we can. We will
return that day or the next to clean the area vacated by the dumpster. During tear-off nails may have
found their way under the dumpster. Please allow us to secure the area or you may get a flat tire. We
want to be sure that every last bit of scrap and debris is removed from your homesite.
Upon completion we will contact you to be sure you are completely satisfied. We will do a final
inspection and arrange for payment. Your warranty will be registered with the manufacturer and you
can be worry free as to your roof for a long, long time.
I look forward to working for you on your project.
Sincerely,
Lyle H. Krueger
President
What You Can Expect:
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2007 L.H. Krueger and Son Inc.
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